Gabrielle has an interview for a position in sales. Which of the following would most likely contribute to a favorable first impression in the interview.
a. Maintain eye contact and use body language to convey confidence.
b. Use the interviewer's first name to convey friendliness.
c. Gently shake hands so that the impression given is not overbearing.
d. Sit back and relax to appear in control of the situation.
Answer: A
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