When your response includes some bad news along with some good news, you should:
a. begin with the bad news.
b. give less space to the bad news.
c. use the we-viewpoint when delivering the bad news.
d. omit the bad news and concentrate on the good news.
e. place the bad news in primary positions.
Answer: B
If the answers is incorrect or not given, you can answer the above question in the comment box. If the answers is incorrect or not given, you can answer the above question in the comment box.