Which of the following guidelines should be followed when writing a routine inquiry?
a. If the message contains many questions, all of them should be grouped together at the beginning of the message.
b. The opening of the message should focus on the main objective.
c. The message must be written in the we-viewpoint.
d. If the message contains many questions, all of them should be grouped together in a single paragraph.
e. The message should use the indirect approach of organizing the content.
Answer: B
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