Claim messages primarily involve:
a. unfulfilled customer expectations.
b. happy news.
c. routine circumstances.
d. positive news.
e. order inquiries.
Answer: A
Business Communication | Chapter | Multiple Choice | Questions and Answers | Test Bank
If the answers is incorrect or not given, you can answer the above question in the comment box. If the answers is incorrect or not given, you can answer the above question in the comment box.