Which of the following is the main challenge when writing adjustment refusals?
a. Refusing an adjustment request when one does not have strong facts to refuse.
b. Refusing an adjustment request with clear and reasonable guideline for what is and is not a legitimate request.
c. Refusing a request when one needs more time to figure out why one cannot grant the reader's request.
d. Refusing an adjustment request while still making possible an ongoing, positive relationship with the reader.
e. Refusing an adjustment request when one is unsure if one has good reasons to refuse.
Answer: D
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